“mHealth is an Innovative Approach to Address Health Literacy and Improve Patient-Physician Communication – An HIV Testing Exemplar”
Disha Kumar1,2, Monisha Arya, M.D., M.P.H3,4
1School of Social Sciences, Rice University, 6100 Main St., Houston, Texas 77005, U.S.A; 2Wiess School of Natural Sciences, Rice University, 6100 Main St., Houston, Texas 77005, U.S.A; 3Department of Medicine, Section of Infectious Diseases and Section of Health Services Research, Baylor College of Medicine, One Baylor Plaza, Houston, Texas 77030, U.S.A; 4Center for Innovations in Quality, Effectiveness and Safety, Michael E. DeBakey VA Medical Center 2002 Holcombe Blvd (Mailstop 152), Houston, Texas 77030, U.S.A
Corresponding Author: disha.kumar@ricealumni.net
Journal MTM 4:1:25–30, 2015
Low health literacy is a barrier for many patients in the U.S. Patients with low health literacy have poor communication with their physicians, and thus face worse health outcomes. Several government agencies have highlighted strategies for improving and overcoming low health literacy. Mobile phone technology could be leveraged to implement these strategies to improve communication between patients and their physicians. Text messaging, in particular, is a simple and interactive platform that may be ideal for patients with low health literacy. We provide an exemplar for improving patient-physician communication and increasing HIV testing through a text message intervention.
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